Terms & Conditions

In plain English: When you engage Rankure, you enter a binding agreement on these terms.

In plain English: These are the key terms used throughout this Agreement. When capitalized, they have the specific meaning given here.

"Confidential Information" means any non-public information disclosed by one party to the other in connection with this Agreement, whether or not marked confidential, including business plans, financial data, client lists, technical systems, and pricing.

"Deliverables" means the specific outputs, materials, reports, or assets that Rankure agrees to create and deliver to the Client as defined in the applicable SOW.

"Fees" means the charges payable by the Client for Services as specified in the applicable Proposal or SOW, excluding applicable taxes.

"Force Majeure Event" means any event beyond a party's reasonable control, including natural disasters, pandemic, war, government action, cyberattack, internet or telecommunications failure, or third-party platform outage or policy change.

"Intellectual Property" means all patents, trademarks, service marks, copyright, design rights, database rights, trade secrets, and all other proprietary rights, whether registered or unregistered.

"Proposal" means Rankure's written offer to provide Services, including scope, timeline, and Fees, which upon written acceptance by the Client forms part of this Agreement.

"Services" means the digital marketing and related services to be provided by Rankure as described in the applicable Proposal or SOW.

"Statement of Work" or "SOW" means a written document executed by both parties specifying the Services, Deliverables, timeline, and payment schedule for a particular engagement.

In plain English: We deliver exactly what is agreed in writing. Changes to scope require a written amendment.

In plain English: Every engagement starts with a written proposal you accept. That document defines what we deliver and when.

In plain English: Invoices are due within 14 days. Monthly retainers are billed on the 1st. Late payments accrue interest.

In plain English: Our fees are exclusive of applicable taxes. You are responsible for taxes in your jurisdiction.

In plain English: You own everything we create for you once paid in full. We retain the right to show it in our portfolio.

Upon receipt of full payment of all Fees, Rankure assigns to the Client all intellectual property rights in Deliverables created specifically for the Client under the applicable SOW. Prior to full payment, all Deliverables remain the property of Rankure.

Rankure retains a non-exclusive, royalty-free licence to display Deliverables in its portfolio and marketing materials unless the Client requests otherwise in writing. Pre-existing Rankure intellectual property, tools, frameworks, and methodologies incorporated into Deliverables are licensed to the Client for use of the Deliverables only and are not transferred.

In plain English: Some work involves Google, Meta, and other platforms we do not control. Their policies govern what is possible.

In plain English: You agree to give us accurate information, timely access, and honest feedback. Delays on your end affect our timelines.

The Client warrants that: (a) all information provided to Rankure is accurate and complete; (b) it has authority to engage Rankure and execute this Agreement; (c) materials provided do not infringe third-party intellectual property rights; (d) it will provide timely access to accounts, platforms, and personnel as reasonably required; and (e) it will review and approve or reject Deliverables within agreed timelines.

Delays attributable to the Client's failure to perform these obligations will not constitute a breach by Rankure and may result in revised delivery timelines.

In plain English: We commit to doing professional-quality work. We cannot guarantee specific rankings, traffic, or revenue - no honest agency can.

Rankure warrants that Services will be performed with reasonable care and skill by qualified professionals in accordance with industry standards.

RANKURE MAKES NO WARRANTY THAT SERVICES WILL ACHIEVE SPECIFIC RANKINGS, TRAFFIC LEVELS, LEAD VOLUMES, CONVERSION RATES, OR REVENUE OUTCOMES. Search engine algorithms, market conditions, and competitor activity are outside Rankure's control. All other warranties, express or implied, are disclaimed to the fullest extent permitted by applicable law.

In plain English: If something goes wrong, our maximum liability is capped at what you paid us in the last 3 months.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (a) Rankure's total aggregate liability for any claim arising under or in connection with this Agreement shall not exceed the total Fees paid by the Client in the three (3) calendar months immediately preceding the event giving rise to the claim; (b) Rankure shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunity, or goodwill, even if advised of the possibility of such damages.

Nothing in this Agreement limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded by applicable law.

In plain English: If a third party sues us because of something you provided or did, you cover our legal costs.

In plain English: What you share with us stays with us. We expect the same in return.

Each party agrees to hold in strict confidence all Confidential Information of the other party and not to disclose it to third parties or use it for any purpose other than performing obligations under this Agreement. Confidentiality obligations survive termination of this Agreement for a period of three (3) years.

These obligations do not apply to information that is: (a) publicly available through no fault of the receiving party; (b) independently developed without use of Confidential Information; (c) received from a third party without restriction; or (d) required to be disclosed by law or court order, provided the disclosing party gives prompt written notice where permitted.

In plain English: We each comply with data protection law in our respective jurisdictions. Rankure acts as a data processor only where explicitly agreed.

In plain English: If something completely outside our control prevents delivery - a natural disaster, platform outage, or cyberattack - neither party is in breach.

In plain English: Monthly services can be cancelled with 30 days notice. Serious breaches can end the contract immediately.

(a) Either party may terminate a monthly retainer service by providing thirty (30) days written notice. (b) Either party may terminate this Agreement immediately by written notice if the other party: materially breaches this Agreement and fails to cure within fourteen (14) days of written notice; becomes insolvent; or ceases to carry on business. (c) Rankure may suspend or terminate Services immediately without notice for non-payment exceeding thirty (30) days, fraudulent activity, or conduct creating legal liability for Rankure.

(d) Upon termination, all outstanding Fees for work completed to the termination date become immediately due and payable. Rankure shall deliver all completed Deliverables upon receipt of outstanding payment.

In plain English: If we have a disagreement, we talk it out first. If that fails, we go to arbitration - not expensive court proceedings.

In the event of a dispute, the parties shall first attempt resolution through good-faith negotiation for a period of thirty (30) days from written notice of the dispute. If unresolved, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, with proceedings conducted in Virginia, USA.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm. For UK clients, disputes may alternatively be referred to UK CEDR mediation prior to arbitration.

In plain English: These terms are governed by Virginia law. UK clients also benefit from UK consumer and business law protections.

This Agreement is governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles. For Clients based in the United Kingdom, applicable UK consumer and business law applies in addition. For Clients based in the UAE, applicable UAE Federal commercial law applies.

Each party submits to the non-exclusive jurisdiction of the courts of Virginia for any matter not subject to arbitration.

In plain English: If one clause is unenforceable, the rest stands. These terms plus your signed proposal are the complete agreement.

In plain English: We may update these terms. Material changes will be emailed to active clients 30 days in advance.

Rankure reserves the right to amend these Terms and Conditions at any time. The "Last updated" date on this page will reflect the current version. For existing service engagements, material amendments will be communicated by email with thirty (30) days advance notice. Continued engagement with Rankure following notice of amendment constitutes acceptance.

Questions regarding these Terms: legal@rankure.io | (844) 677-1981 | 1550 Wilson Blvd, Arlington, VA 22209, USA.