$199
Diagnostic, paid upfront
Days to Weeks
Google's typical response window
Balance
Charged only if we get you reinstated

How Pricing Works

Three Steps, Not One Bill

1

Free Consultation

Is this actually a suspension, and is it worth diagnosing? No charge for this call.

2

$199 Diagnostic

Paid upfront, not refundable. Suspension type identified, full profile audit against Google's guidelines, evidence assessment, and a written recovery plan with an honest answer on whether the case is winnable.

3

Balance On Reinstatement

Quoted per case. Charged only if Rankure gets the profile reinstated. Nothing further if it doesn't happen.

What Rankure Cannot Control

Only Google decides whether a profile is reinstated. No agency -- including Rankure -- can guarantee an outcome, promise a timeline, or claims a special relationship with Google's review team. Be careful with anyone who does. What Rankure controls is the diagnosis, the documentation, and the appeal, run against Google's own guidelines for representing a business. GBP reinstatement starts with a $199 diagnostic. The balance is quoted per case and is only charged if Rankure gets the profile reinstated.

The Real Cost of Staying Suspended

Invisible to Every Customer Searching for You Right Now

A suspended Google Business Profile removes you from the Local Pack, the three business listings that appear above organic results and capture a large share of local search clicks. While your profile is suspended, every search for your business category in your area sends customers to competitors with active listings.

For most local businesses, a GBP suspension means losing the majority of inbound leads within the first week. Calls stop. Direction requests stop. Review activity stops. The profile still exists in Google's system, it is simply hidden from every customer who needs to find you.

Removed from Local Pack

Your business no longer appears in the map results that capture the majority of local clicks.

Calls and directions blocked

The click-to-call and get-directions actions on your listing are unavailable while suspended.

Reviews stop accumulating

New reviews cannot be submitted while the profile is suspended, stalling your social proof growth.

Understand Your Situation

Six Types of GBP Suspension, Each Requires a Different Approach

Aligned with Google's own guidance on fixing suspended or disabled profiles.

Soft Suspension

Profile suspended, account intact

Your GBP is not visible in search but your Google account remains active. This is the most common type and typically the fastest to resolve. Usually caused by address issues, name violations, or a sudden profile change that triggered an automated flag.

Typical resolution: days to a couple of weeks

Hard Suspension

Profile and account suspended

Both the GBP and the associated Google account are suspended. This indicates a more serious policy violation, typically duplicate listings, suspected fraud, or repeated violations. Requires formal documentation and a structured appeal to Google's Policy Review team.

Typical resolution: longer, and harder to predict

Category Suspension

The category itself is flagged

Google has flagged the business category as high-risk or misrepresented, not just this one listing. Categories like locksmiths, plumbers, legal services, and some medical fields draw more scrutiny. Often the slowest to clear, because the appeal has to address the category classification, not one profile in isolation.

Typical resolution: slowest of the six

Not Eligible

Google says the business model doesn't qualify

Online-only businesses, rental properties, and appointment-only businesses with no customer-facing location can be ruled ineligible for a listing at all. This requires either documenting genuine eligibility or restructuring how the business is represented. Not every case here is winnable, and an honest answer on winnability is exactly what the $199 diagnostic buys, before the balance is ever quoted.

Typical resolution: hardest to guarantee movement on

Verification Problem

Verification flagged, revoked, or stuck pending

The profile exists but verification itself is the problem. Can follow a business move, an ownership transfer, or an algorithm-triggered re-verification requirement. Requires identity verification and sometimes physical evidence of the business location.

Typical resolution: days to a couple of weeks

Appeal Already Denied

Google already rejected a reinstatement request

Google's own appeals process offers limited recourse after a denial. Rankure treats a denied appeal as new diagnostic information: identifying why the first attempt failed, commonly insufficient documentation or the underlying issue not actually fixed before appealing, then refiling. A prior denial can lower the odds, and Rankure discloses that rather than promising otherwise.

Typical resolution: case-dependent, disclosed upfront

Not sure which type you have? A free consultation confirms it's worth diagnosing; the $199 diagnostic identifies it precisely, no technical knowledge required on your end.

Start Free Consultation

How It Works

From Suspended to Reinstated in 4 Steps

1

Suspension Audit

Part of the $199 diagnostic. We access your GBP, identify the exact violation or flag that triggered the suspension, and determine which appeal route applies. Completed within 24 hours of onboarding.

Deliverable: Written suspension diagnosis report

2

Fix Violations

We correct all policy violations before submitting the appeal. This includes profile information corrections, duplicate listing removals, address documentation, and business category alignment with Google's guidelines.

Deliverable: Fully compliant GBP ready for appeal

3

Submit Appeal

We build a formal reinstatement appeal with supporting documentation, business registration, physical location evidence, ownership verification, and submit it through the appropriate Google Business Profile support channel.

Deliverable: Appeal submitted with full documentation

4

Track and Follow Up

We monitor Google's response, escalate if the appeal is not reviewed within the expected window, and resubmit with additional documentation if required. You receive status updates throughout the process.

Deliverable: Profile reinstated and verified

Common Suspension Causes

Why Google Suspended Your Profile, and What It Takes to Fix Each

Every cause below maps directly to Google's guidelines for representing your business.

Address Issues

Virtual office addresses, PO boxes, or home addresses used without service-area disclosure. Also triggered by listing a location the business does not physically operate from.

Business Name Keyword Stuffing

Adding location keywords or service terms to your business name that do not appear in your official business registration. Example: "Joe's Plumbing, Emergency 24/7 Atlanta" when the legal name is "Joe's Plumbing."

Incorrect Business Category

Selecting a category that does not accurately represent the primary service. Some categories trigger higher scrutiny, particularly categories associated with high-spam industries like locksmiths, plumbers, and legal services.

Duplicate Listings

Multiple listings for the same business at the same location, often created unintentionally during a rebrand, location move, or by a previous agency. Google flags duplicate listings as spam and may suspend all associated profiles.

Sudden Profile Changes

Changing the business name, address, phone number, and website simultaneously triggers automated fraud detection. Google's systems flag profiles that change multiple core signals at once as potentially fraudulent.

Ineligible Business Model

Online-only businesses, rental properties, and businesses that operate exclusively by appointment without a customer-facing location may not meet Google's eligibility requirements for a GBP listing.

What You Get

Everything Required for a Successful Appeal

Rankure handles the entire reinstatement process, diagnosis, violation fixes, appeal submission, Google communication, and follow-up. You get updates at each stage. The only thing we need from you is access to your GBP and any business documentation we request.

Start Free Consultation
Free consultation to confirm it is worth diagnosing
$199 diagnostic: suspension type identified
Full GBP policy compliance audit
Evidence assessment and written recovery plan
Violation correction and profile cleanup
Duplicate listing identification and removal
Formal appeal submission with documentation
Direct Google support escalation if needed
Status updates throughout the process
Balance charged only if we get you reinstated

GBP Reinstatement Questions

How long does Google Business Profile reinstatement take?
Google typically responds to reinstatement appeals within days to a couple of weeks. Hard suspensions involving policy violations or suspected fraud can take longer. Rankure tracks every case and follows up with Google directly to accelerate response times.
What is the difference between a soft and hard suspension?
A soft suspension means your Google Business Profile is not visible in search but your Google account remains active. A hard suspension means both the profile and the associated Google account are suspended. Soft suspensions are faster to resolve. Hard suspensions require additional documentation and a stronger appeal process.
How does pricing work for GBP reinstatement?
Three steps. First, a free consultation to confirm this is actually a suspension and that it is worth diagnosing. Second, a $199 diagnostic, paid upfront and non-refundable, that identifies the suspension type, audits the full profile against Google's published guidelines, assesses exactly what documentation the appeal requires, and delivers a written recovery plan with an honest answer on whether the case is winnable. Third, the balance, quoted per case, charged only if Rankure gets the profile reinstated.
Do you charge if you cannot get my profile reinstated?
The $199 diagnostic is paid upfront and is not refundable -- it is real work: suspension-type identification, a full profile audit, evidence assessment, and a written recovery plan, whether or not the case proceeds. The balance is a different matter: it is only charged if Rankure gets the profile reinstated. If reinstatement is not achieved, the balance is never billed.
How much does GBP reinstatement cost?
GBP reinstatement starts with a $199 diagnostic. The balance is quoted per case and is only charged if Rankure gets the profile reinstated. Rankure does not publish a flat reinstatement fee because severity genuinely varies by suspension type. Google typically responds to reinstatement appeals within days to a couple of weeks.
Can you guarantee my Google Business Profile will be reinstated?
No, and be wary of anyone who says they can. Only Google decides whether a profile is reinstated. No agency has a special relationship with Google's review team or can guarantee an outcome or a timeline. What Rankure guarantees instead is the billing structure: the balance is quoted per case and is only charged if Rankure actually gets the profile reinstated.
Why did my Google Business Profile get suspended?
The most common causes are: address issues (virtual office or home address without service-area disclosure), keyword stuffing in the business name, incorrect business category, duplicate listings, or a sudden change to multiple profile fields at once. Rankure identifies the exact cause in the diagnosis call before any work begins, checked against Google's own guidelines for representing a business.
Can a Google Business Profile be reinstated after a hard suspension?
Yes. Hard suspensions are more complex but reinstateable in most cases. The process requires identifying the specific policy violation, correcting the underlying issue, gathering supporting documentation, and submitting a formal appeal to Google's Policy Review team.
What if my reinstatement appeal was already denied once?
Google's own appeals process offers limited recourse after a formal denial. Rankure treats a denied appeal as new diagnostic information: identifying why the first attempt failed, commonly insufficient documentation or the underlying issue not actually being fixed before appealing, then correcting that and refiling. A prior denial can lower the odds of success, and Rankure discloses that as part of the $199 diagnostic rather than promising otherwise.
What do you need from me to start the process?
To begin, Rankure needs view access to your Google Business Profile, your business registration documents, proof of physical location if applicable, and details about any recent changes made to the profile before the suspension. All of this is collected during the $199 diagnostic, typically a 30-minute call.