New patients
Takes the details you ask for, explains what to bring, and books the first visit into an open slot.
New-patient calls answered while your front desk is with patients
A dental AI receptionist answers the practice phone when your team cannot: it books new-patient and recall appointments into your schedule, answers questions on hours, insurance you accept and parking, sends dental emergencies to the on-call dentist, and never discusses a patient’s treatment. Rankure builds and manages it under a business associate agreement with your practice, for $880, then $264 a month for up to 300 calls.
$880 build + $264 a month. Month-to-month, 30 days notice.
Listed on Clutch, G2, DesignRush and GoodFirms. Office in Arlington, Virginia.
- New patients bookedStraight into your schedule
- Emergencies routedTo the dentist on call, by your rules
- Privacy firstBusiness associate agreement before go-live
- $880 build, $264 a monthUp to 300 calls, no contract
Where a dental practice loses callers
- 1
The phone rings during check-in and check-out
Your front desk chooses between the patient in front of them and the one on the line. The caller usually loses.
- 2
New-patient enquiries at lunch and after 5 pm
People look for a dentist when they are free, which is when your office is closed.
- 3
A toothache at 9 pm reaches a voicemail
A patient in pain wants to know what to do now, and calls the next practice if nobody answers.
- 4
The same questions, all day
Do you take my insurance, do you see children, is there parking, how long is a cleaning.
What it does on a dental call
Recalls and reschedules
Moves appointments within the rules you set, and offers the next available hygiene slot.
Emergencies
Recognises pain, swelling, trauma or bleeding and follows your protocol: on-call transfer, a text to the dentist, or first-thing booking.
Practice questions
Hours, location, parking, the insurance plans you accept, children and nervous patients, payment options.
Summaries for the desk
Each call written up for your team, so the morning starts with a list rather than a voicemail box.
Never clinical advice
It does not diagnose or discuss a patient’s treatment. Clinical questions go to your team.
Patient privacy, built in from the first call
Any service that handles patient information for a dental practice is a HIPAA business associate and needs a business associate agreement with the practice (HHS guidance on business associates). Rankure signs one with your practice before the receptionist takes a single patient call, and the voice and hosting services behind it sign a matching agreement with us. Call summaries go only to your team.
Privacy mistakes in dental offices usually happen in ordinary conversations, not in IT. A Dallas practice paid $10,000 to the HHS Office for Civil Rights after replying to Yelp reviews with patients’ names and treatment, insurance and cost details (Fierce Healthcare). That is why the receptionist confirms appointments only to the caller who made them and keeps treatment off the phone.
The price for a dental practice
The same two numbers as every Rankure AI receptionist. Nothing extra for the business associate agreement.
Build
$880 one time
Set up for your practice and signed off by you.
- Greeting, call flows and emergency protocol written with you
- Insurance, hours and practice facts loaded
- Connected to your schedule and phone line
- Business associate agreement signed
Managed
$264 /month
Running and improving it every month.
- Up to 300 answered calls a month
- Daily call summaries for the front desk
- Insurance and hours updated when they change
- Month-to-month, 30 days notice
For comparison, human virtual receptionist plans start at $300 a month for 30 calls (Smith.ai, read 5 November 2026). Several locations or more than 300 calls a month are quoted in writing first.
What practice owners ask first
- Does it work with our practice software?We check how your scheduling system connects on the first call. Where a direct connection is not available, the receptionist books into a shared calendar your team confirms.
- Will patients know it is automated?You choose the greeting, and it never claims to be a person. If a patient asks, it says so and offers to pass them to the team.
- What happens with a real emergency?It follows the protocol you write: transfer to the on-call dentist, a text to the dentist, or advice to call 911 for anything life-threatening.
- Can we switch it off?Yes. It is month-to-month with 30 days notice, and your number and call records stay yours.
Start your dental receptionist
Send a few lines about your practice. We reply within one business day with the call plan and a start date.
- $880 to build, $264 a month, up to 300 calls
- Business associate agreement signed before go-live
- Live in two to three weeks, after your test calls
Rather talk first? (844) 677-1981
Tell us how your phones run. We send the call plan.
A few lines on your practice: hours, how many chairs, which scheduling software you use. Within one business day we send the call plan and your start date.
Request received ✓
Thanks. We will reply within one business day with the call plan.
More for dental practices
Prices and facts verified · Reviewed by the Rankure team · Next review February 2027
Dental AI receptionist questions
What is a dental AI receptionist?
A dental AI receptionist is a voice assistant that answers a dental practice’s phone, books new-patient and recall appointments, answers practice questions such as hours and accepted insurance, and routes dental emergencies to the dentist on call. It does not give clinical advice.
How much does an AI receptionist cost for a dental office?
At Rankure, $880 to build and $264 a month for up to 300 calls, month-to-month, with the business associate agreement included. Human virtual receptionist plans start at $300 a month for 30 calls (Smith.ai).
Is an AI receptionist HIPAA compliant?
A service that handles patient information for a dental practice is a HIPAA business associate and must sign a business associate agreement with the practice. Rankure signs one before the receptionist handles patient calls, and holds matching agreements with the voice and hosting services it uses.
Can it handle after-hours dental emergencies?
Yes. It follows your written protocol: transfer to the on-call dentist, text the dentist, book the first morning slot, or tell the caller to call 911 when a situation is life-threatening.
Will it replace our front desk?
No. It takes the calls your team cannot reach and the repeat questions, so the front desk can look after the patients in the room.